Who is KeyCRM For?

KeyCRM is an international CRM system designed for automating almost any business that interacts with clients, processes orders or applications (leads), works with funnels, and more.

Written by Владислав Пономарь

Updated 3 weeks ago

There is no universal system for all types of businesses, but there are processes familiar to every entrepreneur, and most of them can be optimized with our CRM.

For Product Businesses:

KeyCRM is probably one of the best systems available on the market. In addition to collecting and processing orders from online stores, marketplaces, Instagram, messengers, and telephony in a single window, users also have access to other important features for e-commerce:

Waybill (TTN) generation and automatic delivery tracking.
Product and supply tracking, stock synchronization.
Warehouse management.
Quick creation and printing of documents (templates).
Programmed RRO;
Financial analytics and detailed sales statistics.
Customer communication: messengers, social media, marketplace chats, telephony.
And much more.

For Services Businesses:

Every business involves sales (services, information) and customer interactions. Our CRM system is built precisely for this purpose, making it the perfect choice for service-based entrepreneurs. It allows you to set up sales funnels (for sales, deals, and projects), track progress with each client (lead), and manage inquiries from websites, Instagram, messengers, and telephony all in one window.

KeyCRM makes it convenient to:

Collect leads from your websites, landing pages, Instagram and Facebook pages, etc., and move them through sales (deal, project) funnels that can be customized to your processes.
Manage communications from popular messengers, social networks, and email all in one window.
Engage with customers via built-in telephony.
Automatically or manually generate leads from calls and chats (Instagram, Viber, Telegram, Facebook Messenger).
Assign tasks to your team and track their completion.
Maintain a "clean" lead and customer database, free of duplicates, with a full interaction history.
Monitor expenses and payments.
Access detailed analytics on chats, managers, service sales, and financial reports etc.

For Contact Centers and Online Consultations

If your operators handle a large number of inquiries from various sources daily – phone calls, messengers, social networks – our system helps you bring all interactions into a single window. Anyone whose main focus is client communication and consulting on products or services will find in KeyCRM:

One-click connection to Instagram, Telegram, Viber, Facebook Messenger, Email, all integrated into a single system.
Built-in telephony services for receiving and processing calls.
Flexible funnels.
Analysis of chats and operator efficiency: average response time, number of dialogues, and resolved tickets – both overall and by specific sources/employees.
And much more.

For Beauty Industry and Health Sector

The system supports processing records for the beauty and health industry, with modules for Instagram, messengers, telephony, customer cards, and funnels. However, we recognize, and openly admit that some features might still be missing for your specific needs, among them:

Calendar for professionals’ working days.
Client booking calendar.
Automated reminders for clients about their bookings.
Salon analytics.

All planned features are already scheduled for development. Once implemented, working in KeyCRM will be even more convenient and effective.

Entrepreneurs from various business sectors choose our system for its convenient, intuitive interface, functionality, easy and quick start.

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