Invoicing for Plata by mono acquiring

Here’s how to generate invoices for payment via monobank’s acquiring service directly from orders or sales channels
Written by keyCRM
Updated 1 week ago

Plata by mono is a payment processing service from monobank that enables businesses to accept payments for goods and services using bank cards. You can integrate it with keyCRM and quickly issue invoices that are automatically settled upon payment.

To generate invoices from the system, you first need to connect the Plata by mono acquiring service to keyCRM.

Data transfer settings in Plata by mono

To enable the invoicing feature, follow these steps:

  1. Go to «Settings»«Finance»«Payment gateway» and open the Plata by mono integration settings;

  2. In the «Import settings» section, toggle the «Create invoices in keyCRM» switch;

  3. Enable «Products in invoices» to transfer product data;
    If you have fiscalization enabled on the Mono side, be sure to toggle this switch so that items are added to the receipt and fiscalization is performed correctly.
  4. Select the payment method for the payment that will be added to the order after the invoice is issued, and save your settings.

Note! When transferring items to an invoice, discounts and surcharges associated with the order are not transferred. Therefore, to include them in the invoice, apply them to the items.

Invoicing

After configuring the settings, you can generate an invoice for payment within an order or a funnel card. To do this:

  1. In the payment section, click «+ Add Payment»;

  2. Toggle the «Issue an invoice for payment» switch;

  3. Select the payment service from which the invoice will be issued;

  4. Enter the amount to be paid;

  5. Optionally, you can leave a description for this payment in the system (it is not included in the invoice and is used for internal notes);

  6. Click «Save».

How to manage invoices

After creating an invoice, the corresponding payment will be added to the payments in the order or in the sales funnel card. You can:

  1. Track the payment status, which automatically updates after the invoice is paid;

  2. Copy the payment link to send to the buyer. The link is valid for 1 week;

  3. Cancel the created invoice. Hover over the payment status, and the «Rejected» button will appear.

Note! After payment, the only option remaining in the payment section of the order is the «Cancel payment» button. Payments can be canceled only in the CRM; if you need to cancel a payment in Plata by mono, do so in your personal account on the payment system’s website.

What the generated payment invoice looks like

When the customer clicks the payment link, the payment service page will open.

You can change the «Test Caption» heading to your company name by contacting Monobank's acquiring support.

Tags: monobank, mono, Monobank, mono, acquiring, Monopay, Monopay, invoicing, payment invoice, payment link, pay via link, Plata Mono
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