How to Work with Suppliers in Orders

We explain how to register shipments of products from suppliers in orders.
Written by Владислав Пономарь
Updated 2 weeks ago

Sometimes it becomes necessary to ship products from suppliers, especially when the products are not in stock or when you work with products on order.

At keyCRM, we have implemented functionality to easily and effectively manage your suppliers and the products you ship from them.

Important! To work with suppliers, you need to enable the section in the settings and grant access rights to the role.

How to choose a supplier for shipping products

To do this, open the order and select the desired product:

  1. In the «Shipment type» field, select «Suppliers»;

  2. Enter the supplier's name in the search field and select it from the list.

Note! The choice of suppliers is only available for products that are in the catalog.

Where are products shipped from the supplier displayed?

All products from orders for which shipment from the supplier has been selected are automatically displayed on their page in the «Orders» block.

The products are listed in a table with the following basic information:

  • Created at – displays the date and time when this product was added to the order;

  • Order ID – linked to the order for the product, opens in a new tab when clicked;

  • Product name – name of the ordered product from the catalog;

  • SKU – product SKU;

  • Quantity the quantity of the ordered product. However, the quantity will not be added up if the product is added as separate items in the order; it will be displayed as separate lines on the supplier's page.

  • Amount – the total purchase amount for this product from the catalog, indicated in the currency of the product.

You can sort the list by creation date or order ID by clicking on the name of these columns.

If you have not specified the purchase amount for the product in the catalog, 0 will be displayed in the «Amount» column. However, you can enter it in the product card and it will be automatically updated in the list.

Tags: suppliers, shipping from supplier, products from supplier, products on order, choose supplier, dropshipping, drop
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