Answer: Once the customer clicks the link to the invoice and makes the payment, the payment status in the order will automatically change to «Paid».
If the payment is automatically canceled and refunded to the customer, the payment status in the order will also automatically change to «Canceled», but only for invoices issued via WayForPay and NovaPay. For other payment services, you must cancel the payment manually.
Answer: WayForPay only supports whole numbers for specifying the quantity of items. Therefore, if the quantity of an item has a fractional value, an error will occur when creating the invoice.
Answer: Most likely, automatic fiscalization is enabled on the Mono side. Consequently, Mono only accepts full payment.
You can disable fiscalization and the transfer of goods to the invoice, issue the invoice, and then re-enable it.
Answer: To obtain access, you must have an open account with àbank and submit an application to connect to online acquiring via the bank’s app or at your nearest branch. After connection, all necessary data for integration will be sent to you via the bank’s app.
